Breakwater Marine, a Canadian boat dealer, is under investigation by authorities for alleged fraudulent business practices, according to a press release from the Surrey Royal Canadian Mounted Police (RCMP).
The RCMP had been receiving complaints about the dealership since June, which spurred the police to gather information on Breakwater Marine’s business. The dealership sells new and pre-owned boats and pontoons. Breakwater Marine sells brands such as Hurricane and Larson, which are owned by Polaris.
The complaints against Breakwater Marine include allegedly failing to provide purchased upgrades and renovations; failing to fulfill a consignment contract after selling a boat; and selling a unit brought in for repairs without signature or knowledge of the owner, according to a report from CTV News Vancouver.
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On Aug. 8, authorities executed a search warrant on the Surrey, British Columbia-based dealership, seizing multiple boats and arresting one person whose identity was not disclosed. Aaron Fell is the dealership’s president, according to the Better Business Bureau.
Breakwater Marine has an “F” rating and 20 complaints filed with the Better Business Bureau. Consumers cited issues related to lack of action and missed deadlines that went on for months, in some cases. Four BBB complaints remain unanswered or unresolved.
The RCMP is urging consumers to contact police if they have been defrauded by the dealership.