Due to the growth of its servicing team, MotoLease LLC expanded its office in early January to another floor of its existing work building, Emre Ucer, MotoLease’s managing partner, told Powersports Finance.
MotoLease’s servicing and underwriting teams were originally sharing the fifth floor of the building. “Since we are growing rapidly and originating leases each month more than the previous, we constantly add more team members to the servicing department,” Ucer said. “We keep adding three or four new team members each month, and — as a result — getting a dedicated space just for the servicing team became a necessity.”
The servicing and underwriting departments now encompass the third and fifth floors, and the new office space will provide the company with enough logistical support for 2016, he added.
The team is increasing commensurate the growth of MotoLease’s dealer network and increase in consumer demand, Ucer said. “Servicing is the part of the operation that is very labor-intensive, even though we invest a lot in automation,” such as the company’s smartphone system, self-help customer support channels, and cloud-based servicing platform, he added.
Los Angeles-based MotoLease currently makes leases for 1,000 authorized dealers, and adds an average of five new dealers to its network each week. MotoLease funded 7,000 powersport vehicle leases in 2015 — which has a face value of $100 million — and projects to fund 10,000 leases this year. The company also reported a 40% increase in year-over-year lease originations in 2015.