Twitter Chat Results: Dealers Need Support, Lenders Seek ‘True’ F&I Managers

Weekend hours, quick callbacks on pending credit applications, and regular — not occasional — communication. These are all the biggest aspects needed in a successful lender-dealer relationship, according to yesterday’s Powersports Finance Twitter Chat.

Experts weighed in on what are some of the key challenges between lenders and dealers, and how lenders can build a solid dealer network in a fragmented market.

Below are some of the best responses and most intriguing questions from the chat:

Lenders — as well as service providers and other industry companies — need personnel dedicated to visiting dealerships and maintaining communication with current and future dealer partners.

Lenders should also be aware of a dealership’s F&I office — including whether the dealership has a dedicated finance manager, a sales team, or outsources F&I to brokers.

Stay tuned for our next Twitter Chat, and let us know what topics you’d like to see by Tweeting @Powersports_Fin or using #AskPSF.

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