White Clarke Group has partnered up with Solutions by Text, an automated SMS software company, to add direct messaging features to the CALMS Loan Origination Software, the companies announced this week.
The integration coordinates White Clarke Group’s existing CALMS LOS with Solutions by Text’s automated outbound messaging services, allowing lenders send SMS notifications on the progress of ongoing applications. Additionally, Solutions by Text offers customer identity authentication to validate customer phone numbers and an opt-in data capture function to ensure compliance with the Telephone Consumer Protection Act.
“Our recent partnership with Solutions by Text opens up new avenues for fuss-free communication with customers,” Jonathan Dodds, chief executive at White Clarke Group, said in a press release. “Customizable and flexible integration with existing systems means that White Clarke Group can offer an additional customer-focused service compatible with CALMS Loan Origination Software – providing maximum utility with minimum hassle.”
The service also offers White Clarke Group customers a method of uploading and retrieving document image submissions, and the ability to provide instant feedback from underwriting or funding teams on the approval status of loan applications.
White Clarke Group is a global provider of end-to-end loan origination, servicing, collections and floorplan finance technology for the automotive, consumer and equipment finance sectors. Through its CALMS Compass floorplan lending software, White Clarke Group works with powersports companies such as Yamaha Financial Services and Kawasaki Motor Finance.